Does Follow-up Sound Like You are Reading a Script?

7 Tips for Following-up with Prospects on the phone

1. Sit up straight or stand up; don’t slouch

2. Vary your tone

3. Stay away from filler words (like, um, so a, er)

4. Avoid talking too fast or too slow

5. Articulate your words

6. Speak with expression in your voice

And most importantly…

7. Include pauses to allow your prospect to speak

Tips to: Follow-up without Checking-in

Don’t call to just “check-in” with contacts Personalize your phone call with information useful to that customer

• Ask for their expertise in solving a problem that can help others

• Learn their “pain points” and offer solutions

• If you reach voice mail, leave more than your name and number – give them a solid reason to call you back

• Ask your prospective customer when you call – do you have a moment to talk?

• If the potential customer shows no interest, thank them and move on

• Put your contact’s needs first when interrupting their day with your call

  To schedule an engaging workshop with more helpful information on getting a response from your follow-up, email: ruth@BestTipsOfTheTrade.com